Last Modified Date: 02.12.2024
This website is operated by FEAL IT AS. Where the terms “we”, “us” and “our” are used, they refer to FEAL IT AS and FEAL IT AS refers to FEAL IT. FEAL IT offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing anything from us, you engage in our “service” and agree to be bound by the following terms and conditions (“terms of use”, “terms”), including these additional terms and conditions referenced herein and/or accessible by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, suppliers, customers, sellers and/or contributors of content.
All purchases on this website (including obfuscateit.net) are governed by the following standard terms of sale for consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Contract Act, the Consumer Purchase Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give the consumer inalienable rights. The laws are available at www.lovdata.no. The terms of this agreement should not be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the trade.
By accepting these Terms of Use, you also confirm that you are of legal age in the state or province in which you reside, and that you have given us your consent to allow any of your minor relatives to use this website.
You may not use our products for any illegal or unauthorized purposes, nor may you, by using the service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the terms will result in immediate termination of the agreement.
The agreement consists of these terms of sale, information provided in the order solution and any separately agreed terms. In the event of any conflict between the information, what has been separately agreed between the parties takes precedence, unless it conflicts with mandatory legislation. The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.
The seller is FEAL IT AS, PB. 255 2151 ÅRNES, support@fealit.com, 929 568 257, and is hereinafter referred to as the seller/seller.
The buyer is the consumer who places the order and is hereinafter referred to as the buyer/buyer.
The pricing of products on this website is subject to change without notice.
The seller reserves the right to change or discontinue the service (or any part or content thereof) without notice, at any time.
The seller shall not be liable to the buyer or any third party for any changes, price changes, suspension or termination of the service.
The stated price for the goods and services is the total price to be paid by the buyer. This price includes all taxes and additional costs. Additional costs that the seller has not been informed about before the purchase, the buyer shall not bear.
The agreement is binding on both parties when the buyer has sent his order to the seller. However, the agreement is not binding if there has been a typing or typing error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
The seller may demand payment for the goods from the time they are sent to production or from the seller to the buyer.
If the buyer uses a credit or debit card for payment, the seller may reserve the purchase price on the card when ordering. The card will be charged the same day the goods are shipped.
Payment is made via Stripe (including obfuscateit.net).
Delivery has occurred when the buyer, or his representative, has taken over the goods. If the delivery time is not stated in the order solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.
The risk for the goods passes to the buyer when he, or his representative, has received the goods in accordance with point 6.
Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the goods in accordance with the Right of Withdrawal Act.
The buyer must notify the seller of the exercise of the right of withdrawal within 14 days from the start of the period. The period includes all calendar days. If the period ends on a Saturday, public holiday or bank holiday, the period is extended to the next working day.
The withdrawal period is considered to have been met if the notification is sent before the end of the period. The buyer has the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be in writing (withdrawal form, email or letter).
The withdrawal period begins to run:
The cancellation period is extended to 12 months after the expiry of the original period if the seller does not inform the buyer before the conclusion of the contract that there is a right of withdrawal and a standardized cancellation form. The same applies in the event of a lack of information about the conditions, deadlines and procedure for exercising the right of withdrawal. If the trader ensures that the information is provided within these 12 months, the cancellation period nevertheless expires 14 days after the day the buyer received the information.
When exercising the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the notification of exercise of the right of withdrawal. The buyer covers the direct costs of returning the goods, unless otherwise agreed or the seller has failed to inform the buyer that the buyer will cover the return costs. The seller cannot set a fee for the buyer's exercise of the right of withdrawal.
The buyer may try or test the goods in a reasonable manner to determine the nature, properties and function of the goods, without the right of withdrawal being lost. If the testing or testing of the goods goes beyond what is reasonable and necessary, the buyer may be liable for any reduced value of the goods.
The seller is obliged to refund the purchase price to the buyer without undue delay, and no later than 14 days from the date on which the seller was notified of the buyer's decision to exercise the right of withdrawal. The seller is entitled to withhold payment until he has received the goods from the buyer, or until the buyer has provided documentation that the goods have been returned.
If the buyer does not have a right of withdrawal (is outside the EU / EEA or has purchased digital goods like license codes), goods cannot be returned.
If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, withhold the purchase price, demand fulfillment, terminate the agreement and / or demand compensation from the seller, depending on the circumstances.
In the event of a claim for breach of contract, the notification should be in writing (for example, e-mail) for evidentiary reasons.
The buyer may maintain the purchase and demand fulfillment from the seller. However, the buyer may not demand performance if there is an obstacle that the seller cannot overcome, or if performance would entail such a great disadvantage or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller's performance.
Should the difficulties disappear within a reasonable time, the buyer may still demand performance. The buyer loses his or her right to demand performance if he or she waits unreasonably long before making the claim.
If the seller does not deliver the goods at the time of delivery, the buyer shall encourage the seller to deliver within a reasonable additional period for performance. If the seller does not deliver the goods within the additional period, the buyer may cancel the purchase.
However, the buyer may cancel the purchase immediately if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or if the buyer has informed the seller that the time of delivery is decisive.
If the item is delivered after the additional deadline set by the consumer or after the time of delivery that was decisive for the conclusion of the agreement, the claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.
The buyer may claim compensation for losses suffered as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control that could not reasonably have been taken into account during the agreement period, avoided, or overcome the consequences of.
If there is a defect in the goods, the buyer must notify the seller within a reasonable time after it was discovered or should have been discovered that he or she will claim the defect.
The buyer has always made a complaint in good time if this occurs within 2 months of the defect being discovered or should have been discovered.
Complaints may be made no later than two years after the buyer took over the goods. If the goods or parts of them are intended to last significantly longer than two years, the complaint period is five years.
If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances, withhold the purchase price, choose between rectification and replacement, demand a price reduction, demand the agreement be terminated and / or demand compensation from the seller.
Complaints to the seller should be made in writing.
The buyer can choose between demanding the defect be corrected or delivery of equivalent goods. The seller may, however, oppose the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or replacement must be carried out within a reasonable time. The seller is not entitled to make more than two attempts to remedy the same defect.
The buyer can demand an appropriate price reduction if the goods are not corrected or replaced. This means that the ratio between the reduced and agreed price corresponds to the ratio between the value of the goods in the defective and contractual condition.
If special reasons justify it, the price reduction can instead be set equal to the significance of the defect for the buyer.
If the goods are not corrected or replaced, the buyer can also cancel the purchase when the defect is not insignificant.
11] SELLER'S RIGHTS IN THE EVENT OF THE BUYER'S DEFAULT
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand cancellation of the agreement and demand compensation from the buyer.
The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods.
The seller may maintain the purchase and demand that the buyer pay the purchase price. If the goods are not delivered, the seller loses his right if he waits an unreasonable amount of time to make the claim.
The seller may cancel the agreement if there is a material default on payment or other material default on the part of the buyer. However, the seller may not cancel if the full purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller may cancel the purchase.
If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the Late Payment Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to debt collection. The buyer may then be held liable for a fee in accordance with the Debt Collection Act.
If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall at most cover the seller's actual outlay for delivering the goods to the buyer.
Such a fee may not be charged to buyers under the age of 18
A warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation.
A guarantee therefore does not imply any limitations on the buyer's right to make complaints and claims in the event of delays or defects pursuant to clauses 9 and 10.
The seller is the controller of the collected personal data. Unless the buyer consents to something else, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement.
The buyer's personal data will only be disclosed to others if it is necessary for the seller to be able to carry out the agreement with the buyer, or in cases prescribed by law.
The seller's privacy policy is described in more detail here: https://fealit.com/privacy-policy
Complaints must be addressed to the seller within a reasonable time, cf. clauses 9 and 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Norwegian Consumer Council for mediation.
The Consumer Council is available by telephone +47 23 400 500 or www.forbrukerradet.no.
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